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Award
NASD Dispute Resolution
In the Matter of the Arbitration Between
Names of the Claimants
Louis Maas
Susan Maas
Lou Maas IRA
Susan Maas IRA
Name of the Respondent
Raymond James Financial Services, Inc.
Case Number: 03-08764
Hearing Site: Tampa, FL
Nature of the Dispute: Customer vs. Member.
REPRESENTATION OF PARTIES
For Louis Maas, Susan Maas, Lou Maas IRA, and Susan
Maas IRA, hereinafter collectively referred to as “Claimants”:
Jeffrey P. Coleman, Esq., Clearwater, FL. For Raymond James Financial
Services, Inc. (“RJF”), hereinafter referred to as “Respondent”:
George L. Guerra, Esq., Tate, Lazarini & Beall, PLC, Tampa,
FL.
CASE INFORMATION
Statement of Claim filed on or about: December
11,2003.
Claimants signed but did not date the Uniform Submission Agreement.
Statement of Answer filed by Respondent on or about: February 5,2004.
Respondent signed but did not date the Uniform Submission Agreement.
Claimants’ Petition to Allow Filing Reply to Respondent’s
Answer or, in the Alternative, for Amendment of the Statement of
Claim and, if Necessary, Postponement (“Motion to File Reply”)
filed on or about: February 28,2005.
Respondent’s Opposition to Claimants’ Motion to File
Reply filed on or about: March 1,2005.
CASE SUMMARY
Claimants asserted the following causes of action:
negligent supervision; violations of Florida Statutes, Chapter 5
17; negligence; gross negligence; breach of fiduciary duty; breach
of contract; and, violation of industry standards. The causes of
action relate to the purchase of unspecified securities products
in Claimants’ accounts. Unless specifically admitted in its
Answer, Respondent denied the allegations made in the Statement
of Claim and asserted various affirmative defenses.
RELIEF REQUESTED
Claimants requested compensatory damages between
$500,000.00 and $1,000,000.00, interest,
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Arbitration No. 03-08764
Award Page 2 of 4
punitive damages, determination of entitlement
to attorneys’ fees, disgorgement of commissions and fees,
costs, and such other and further relief as the undersigned arbitrators
(the “Panel”) deemed just and proper. Respondent requested
dismissal of the Statement of Claim, attorneys’ fees, and
costs.
OTHER ISSUES CONSIDERED AND DECIDED
On or about March 7,2005, the Panel issued an order
which granted Claimants’ Motion to File a Reply and denied
Claimants’ request for postponement. The parties agreed that
the Award in this matter may be executed in counterpart copies or
that a handwritten, signed Award may be entered.
AWARD
After considering the pleadings, the testimony
and evidence presented at the hearing, and the post-hearing submissions
(if any), the Panel has decided in full and final resolution of
the issues submitted for determination as follows:
Respondent is liable for violating Florida Statutes
$5 17.301, negligent supervision, and common law negligence and
shall pay to Claimants compensatory damages in the sum of $419,202.00,
plus pre-judgment interest at the rate of 4% per annum accruing
from August 7,2001 until the date of payment of the Award.
The Panel leaves the issues of entitlement to and
amount of attorneys’ fees to a court of competent j uri sdic
ti on to decide.
Respondent is liable and shall pay to Claimants
costs in the sum of $17,856.51, based on C 1 ai man t s ’
affidavit.
Any and all claims for relief not specifically
addressed herein, including Claimants’ request for punitive
damages, are denied.
Pursuant to the NASD Code of Arbitration Procedure
(the “Code”), the following fees are assessed:
Filing Fees
NASD Dispute Resolution will retain or collect
the non-refundable filing fees for each claim:
Initial claim filing fee = $ 375.00
Member Fees
Member fees are assessed to each member firm that
is a party in these proceedings or to the member firm(s) that employed
the associated person(s) at the time of the event(s) giving rise
to the dispute. Accordingly, RJF is a member firm and a party.
Member surcharge = $2,250.00
Pre-hearing process fee = $ 750.00
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Arbitration No. 03-08764
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Hearing process fee = $4,000.00
Adjournment Fees
Adjournments granted during these proceedings for
which fees were assessed.
No adjournment fees were assessed during these
proceedings.
Three-Day Cancellation Fees
Fees apply when a hearing on the merits is postponed
or settled within three business days before the start of a scheduled
hearing session:
No three-day cancellation fees were assessed during
these proceedings.
Injunctive Relief Fees
Injunctive relief fees are assessed to each member
or associated person who files for a temporary injunction in court.
Parties in these cases are also assessed arbitrator travel expenses
and costs when an arbitrator is required to travel outside his or
her hearing location and additional arbitrator honoraria for the
hearing for permanent injunction. These fees, except the injunctive
relief surcharge, are assessed equally against each party unless
otherwise directed by the panel.
No injunctive relief fees were assessed during
these proceedings.
Forum Fees and Assessments
The Panel has assessed forum fees for each session
conducted. A session is any meeting between the parties and the
arbitrator(s), including a pre-hearing conference with the arbitrator(s),
that lasts four (4) hours or less. Fees associated with these proceedings
are:
Two (2) Pre-hearing sessions with the Panel @ $1,200.00/session
Pre-hearing conferences:
May 24,2004 1 session
March 2,2005 1 session = $ 2,400.00
Eight (8) Hearing sessions with the Panel @ $1,200.00/session
Hearing Dates: March 8,2005 2 sessions
March 9,2005 2 sessions
March 10,2005 2 sessions
March 11,2005 2 sessions = $ 9,600.00
Total Forum Fees = $12,000.00
The Panel assessed the total forum fees of $12,000.00
to Respondent. Administrative Costs Administrative costs are expenses
incurred due to a request by a party for special services beyond
the normal administrative services. These include, but not limited
to, additional copies of arbitrator awards, copies of audio transcripts,
retrieval of documents from archives, interpreters, and security.
No administrative costs were incurred during these
proceedings.
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Arbitration No. 03-08764
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Fee Summary
Claimants are jointly and severally liable for:
Initial Filing Fee = $ 375.00
Total Fees = $ 375.00
Less payments = $ 375.00
Balance Due NASD Dispute Resolution = $ 0.00
Respondent is solely liable for:
Member Fees = $ 7,000.00
Forum Fees = $12,000.00
Total Fees = $19,000.00
Less payments = $ 7,000.00
Balance Due NASD Dispute Resolution = $12,000.00
All balances are payable to NASD Dispute Resolution and are due
upon receipt pursuant to Rule
10330(g) of the Code.
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